Ticket indienen | Cycle CRM

I want to report a stolen *

Bike incl. Battery

Bike without Battery

Battery

Part(s) of the Bike

What type of customer are you? *

Courier

Business

For which company are you working? *

Need a Replacement *

Yes

No

First & Last Name *

Your Email *

Your email address connected to your CYCLE subscription

Country *

Select the country where the bike was stolen

Email cc

Separate email addresses with a comma

Date of Theft *

Please tell us the date of the theft

City of Theft *

Please tell us in which city the theft happened.

4 or 5 Digit Bike Number *

Enter the number shown on the bike key or in the CYCLE app under "Subscription".

Battery ID *

Police Report Case Number *

Please put in the case number of the police report.

Police Report

Please upload a valid police report. Information on what must be stated in the police report can be found in our FAQs (on the right side).

Questions answered truthfully *

I hereby confirm that the police report includes the bike number, whether the bike was locked, the date and time and a description of the theft.
I understand that failure to upload a report with the above information may result in the payment of the full compensation fee.

Submit a Theft Ticket